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FAQs

When will I receive my order?
Please allow up to 5 business days for your order to be shipped.

Shipping times:
USA Orders • 10-20 days
International Orders • 15-40 days

What is your return policy?

We exchange or issue store credit for all returned items.
Please send us an email to krystalodiamond@gmail.com and we will provide the return instructions.

Return Requirements:

    Must be postmarked within 30 days of ship date
    Item(s) must be unworn, unwashed, unaltered merchandise
    Items on Sale are FINAL and can’t be returned

*If a return item is not eligible, the customer will be held responsible for the necessary shipping costs.

How much does the shipping costs?

We offer free shipping all US orders and flat rate $0.00 shipping on international orders.